The Sweet Nest is an independent patisserie based in Norwich. We create premium handmade treats with a British‑Brazilian twist, think stuffed cookies, fudgy brownies, brigadeiros and cake jars. All our bakes are made fresh in small batches to guarantee top quality .

 Yes. We bake to order in small batches and dispatch Monday – Thursday to keep your treats as fresh as possible. Fresh cookies are best enjoyed on the day of delivery .

• Store cookies in an airtight container to keep them moist .
• For a gooey centre, gently reheat in the oven at 180 °C for 5 minutes .
• To enjoy them later, freeze on the day they arrive; when ready, bake for about 10 minutes at 180 °C

 Most treats stay fresh for 5 days at room temperature. Frozen cookies can last up to a month if properly wrapped and reheated as above .

 We currently deliver to addresses across the UK only. Orders placed by noon are dispatched Monday – Thursday to avoid weekend delays. You’ll receive a shipping confirmation with tracking details .

 Our products are made in a kitchen that handles wheat/gluten, milk, eggs, soy, nuts and peanuts. We cannot offer substitutions or guarantee the absence of allergens. Customers with severe allergies should not order.

 We don’t have a dedicated vegan range, as most recipes use butter and condensed milk. However, we do offer several gluten‑free‑friendly treats. These include many brigadeiro flavours (Classic Belgian Chocolate, Salted Caramel, Churros Cinnamon, Coconut, Lemon Zest, Chocolate Orange and Birthday Cake), our Brazilian Coconut Sweet (Cocada) and the Brazilian Melt‑In‑The‑Mouth Shortbread (Clouds). Please be aware that, although these products are prepared without gluten-containing ingredients, they are made in a kitchen where gluten is present and therefore may not be suitable for coeliacs.

 Yes. Simply select “gift” at checkout and include a personal message. Our packaging is designed to arrive beautifully presented, making it perfect for birthdays, holidays or thank‑you gifts.